Policies & Legal

Privacy Policy

Information Collection & Use

HLS Pro Services and FORMZI are committed to protecting the privacy and confidentiality of client information.

Information collected through our website, booking platform, communication channels, or service appointments may include:

  • Name
  • Contact information
  • Identification details (where required by law)
  • Payment information
  • Document-related information necessary to complete services

Information is used solely to:

  • Provide requested services
  • Confirm and coordinate appointments
  • Process payments
  • Maintain required notarial records
  • Improve service operations

We do not sell, rent, or distribute personal information to third parties.

Information may be disclosed only:

  • When required to complete a requested service
  • When required by law, subpoena, or regulatory obligation
  • When necessary to process payment transactions

All sensitive information is handled using encrypted systems and secure recordkeeping procedures.

Terms of Service

Appointment-Based Service Model

By using this website or scheduling services, you agree to the following:

  • All services are appointment-based
  • Appointments must be scheduled in advance
  • Prepayment or deposit may be required to secure scheduling
  • Pricing may vary based on document volume, travel distance, urgency, or complexity
  • Service availability varies by scheduling block and geographic location
  • Accurate client information must be provided at booking
  • We reserve the right to refuse service in compliance with Florida law

Structured scheduling allows us to maintain punctuality and operational integrity.

Payment Policy

  • Payment is due at time of booking unless otherwise specified
  • Deposits secure your reserved appointment window
  • Priority and Executive services may require advance payment
  • Travel and printing fees are disclosed during scheduling

Failure to provide required payment may result in appointment cancellation.

Cancellation & Refund Policy

Service Appointments

  • Appointment deposits secure scheduled time and may be non-refundable
  • Cancellations with adequate notice may allow transfer to a future appointment
  • No-shows or late cancellations may forfeit deposits
  • Completed services are considered earned upon delivery

Digital Products (FORMZI)

  • All digital product sales are final once access is delivered
  • No refunds will be issued after download access is provided

Notary & Service Limitations

HLS Pro Services is not a law firm and does not provide legal advice.

We do not:

  • Draft custom legal documents
  • Provide legal interpretation
  • Offer legal representation
  • Provide tax advice
  • Provide immigration advice

All information provided is for general informational purposes only.

Clients requiring legal advice should consult a licensed attorney.

Use of this website or services does not create an attorney-client relationship.

Courier & Transport Disclaimer

HLS Pro Transport provides structured courier coordination services.

We do not:

  • Provide medical diagnosis
  • Provide laboratory testing
  • Provide legal representation
  • Act as a healthcare provider

Clients are responsible for ensuring materials are properly prepared prior to transport.

Limitation of Liability

To the fullest extent permitted by law:

HLS Pro Services and FORMZI are not liable for indirect, incidental, or consequential damages arising from:

  • Client-provided document errors
  • Inaccurate or incomplete information
  • Government processing delays
  • Third-party courier delays
  • International shipping delays

Liability is limited to the amount paid for the specific service provided.

Cookie Policy

  • Improve user experience
  • Analyze site traffic
  • Enhance functionality

By using this website, you consent to the use of cookies.

Users may adjust browser settings to decline cookies if preferred.

Data Security

  • Identity verification systems
  • Encrypted communication
  • Secure digital recordkeeping
  • Chain-of-custody awareness
  • Structured handling procedures

While safeguards are implemented, no system can guarantee absolute security.

Compliance Statement

  • Florida Notary Law
  • Applicable federal regulations
  • HIPAA awareness standards (where applicable)
  • Industry best practices for document handling

Site-Wide Disclaimer

HLS Pro Services and FORMZI are independent service providers and are not law firms.

We do not provide legal advice.

All services are provided in compliance with Florida law and applicable federal regulations.

By using this website, you agree to our Terms of Service, Privacy Policy, and Disclaimer.